1 Information We Collect

When you visit our website, request a quote, place an order, or contact us, we may collect the following information:

• Contact Information — Your name, email address, phone number, and company name.
• Order Details — Information about the textile products you inquire about or purchase.
• Communication — Any messages, emails, or inquiries you send to us.
• Website Usage — Anonymous data about how you interact with our website (via cookies).

2 How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support.
• Process orders for yarns, fabrics, apparels, and other textile products.
• Send you updates about your orders or requests.
• Improve our website, products, and services.
• Comply with legal and regulatory requirements.

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3 Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our systems use industry-standard security practices, including secure servers and encrypted data transmission where appropriate.

While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to take steps to protect your own data as well.

4 Cookies & Tracking

Our website uses cookies to enhance your browsing experience. Cookies help us understand how you use our site, remember your preferences, and improve our services.

You can control cookie settings through your browser. However, disabling cookies may affect some functionality on our website.

5 Third-Party Services

We may use third-party services to help us operate our business, such as:

• Email Providers — For communication and marketing.
• Analytics — To understand website usage patterns.
• Payment Processors — For secure transactions.

These providers have their own privacy policies and are contractually obligated to protect your information.

6 Your Rights

You have the right to:

• Access the personal information we hold about you.
• Request corrections to inaccurate or incomplete data.
• Ask us to delete your personal information (subject to legal requirements).
• Opt out of marketing communications at any time.

To exercise any of these rights, please contact us using the information below.

7 Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

8 Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically. The "Last Updated" date at the top of this page indicates when the policy was last revised.